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Abra Support Desk

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Activity overview

Latest activity by Abra Support Desk
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    Abra Support Desk created an article,

    Why is my transaction taking so long to confirm?

    Currently, the Bitcoin blockchain is congested and transactions are taking longer than usual (in some cases a few hours). We dynamically adjust mining fees with high priority in order to expedite t...

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    Abra Support Desk created an article,

    How to add and remove multiple currency wallets

    With the most recent update, you can now add and remove multiple currency wallets (fiat and crypto). To add currency wallet(s), please open the Abra app. Tap: the wallet icon in the upper right co...

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    Abra Support Desk created an article,

    What is Abra’s exchange spread?

    We don’t currently charge fees on currency exchanges, but Abra does generate exchange rate income on the spread between different currencies, which goes to cover our costs and generate a small prof...

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    Abra Support Desk created an article,

    I downloaded my transaction history report. What does it mean?

    You can download your transaction history report by following these instructions.  Once you download the report to your computer or phone, you can open the comma-delimited file (CSV) using most com...

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    Abra Support Desk created an article,

    How can I obtain my 2017 transaction history?

    If you had any confirmed transactions in your Abra wallet prior to January 1st, 2018, you will be able to download them in a comma-delimited (CSV) report from your Abra app. if you've already downl...

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    Abra Support Desk created an article,

    Does Abra provide tax reporting information?

    We’ve heard your requests and are happy to provide our customers with the ability to export their transaction history for 2017. Customers with any transactions prior to January 1st, 2018 will be ab...

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    Abra Support Desk created an article,

    How do Abra’s synthetic currencies work?

    Abra is a non-custodial wallet, and as such, users have direct custody of the bitcoin on their Abra wallet, through their own private keys. For any fiat (e.g., USD, EUR, PHP) or cryptocurrencies ot...

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    Abra Support Desk created an article,

    How can I protect against the volatility of the Cryptomarket?

    With Abra, you can easily exchange your cryptocurrency balance into USD (or another fiat currency) to protect against a crypto market downturn. If you feel there is a good buying opportunity, you c...

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    Abra Support Desk created an article,

    What Cryptocurrencies does Abra support?

    Abra supports the following 20 cryptocurrencies. Click the coin if you’d like to learn more.   Bitcoin (BTC) (allows for direct deposits and withdrawals) Augur (REP) Bitcoin Cash (BCH) Bitcoin Gol...

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    Abra Support Desk created an article,

    We’ve added new cryptocurrencies!

    We are excited to announce starting April 4, 2018 at 9 AM PST, Abra will now carry 20 cryptocurrencies! You can now invest in Augur (REP), Bitcoin (BTC), Bitcoin Cash (BCH), Bitcoin Gold (BTG), Das...