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Troubleshooting

What happened to my money?
Why do I have to provide additional documents to MoonPay?
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Why doesn't my bank account work on multiple wallets?
Why can't I withdraw my funds?
What happened to the money I deposited?

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*Disclaimer: Abra Interest Accounts are issued by Prime Trust a Nevada Chartered Trust Company. Rates for Abra Interest Accounts are subject to change. Digital currencies are not legal tender, are not backed by any government, and Abra Interest Accounts are not subject to FDIC or SIPC insurance protections.