When completing the Global KYC process you will need:
Forms of IDs we accept:
- United States: Valid Driver’s License, Valid Government-Issued ID, or Valid Passport
- Philippines: Valid Passport, Driver’s License or Unified Multi-Purpose ID (UMID)
- International: Valid Passport (In some countries we can accept Valid Driver’s License, but for most countries, a passport will be needed, the app will prompt which ID will be accepted). Example: Countries such as India, Bangladesh, South Korea and Turkey must submit a passport in order to complete the verification process.
We cannot accept anything other than the ID cards listed.
How long does verification take?
Most KYC applications are approved within minutes when a high-quality photo of a supported document is uploaded. High-quality meaning no blur, no cut off corners, no blocked text, no glare and high resolution. All numbers, words and photos must be visible.
What do I do if I'm rejected?
If your verification submission has been rejected please reach out to firstname.lastname@example.org
What do I do if I have multiple wallets?
Creating a new wallet in order to complete the verification process is not recommends, the same issue will occur. KYC applications are approved per wallet with a different phone number. If you have multiple wallets and needs assistance please reach out to email@example.com