Now purchasing cryptocurrency and depositing into your Abra wallet is even easier with MoonPay.
With certain exceptions (and depending on the terms with your card issuer), this service is available across the globe.
Please note, while your purchase is immediate, funding your wallet may not be. Your transaction must confirm on the blockchain before the funds will reflect in your Abra wallet. Additionally, MoonPay has the right to cancel a transaction for any reason. If a transaction is canceled your funds will be refunded to the card you used to purchase.
At this time, MoonPay is not available via the Abra app, it is only available via desktop.
- On the MoonPay landing page you can select the amount and cryptocurrency you wish to buy.
- The convergence rate will reflect on the landing page before you continue to add any information.
- MoonPay sets the rate at which assets are converted, not Abra.
- You can purchase $20-$50,000 of cryptocurrency. However, the amount in which you can purchase is based on the verification you provide, for more information please see MoonPay's verification requirements.
- Enter: The address you wish to send funds to (This does not have to be a Abra address).
- Please note, In the upper right hand corner of your page you will see the main menu this will allow you to have common questions answered as well as your transaction history with MoonPay, the language you prefer, FAQs and of course contact.
- Fees: A flat fee of $4.99 + 3.5% will be applied on top any purchase below $141. Once you purchase $142. and above a fee of 7% will be applied and deducted from your total amount.
Verification: If you did not receive the verification email or SMS text please reach out to MoonPay https://support.moonpay.io/hc/en-gb/requests/new
- Do not close your web browser while your payment is being authorized.
- If verification isn’t instant, you’ll get an email to finish the process.
- If the transaction isn’t completed the transaction will be canceled--a cancellation email will be sent from MoonPay.
- Confirmation: Once your payment has been processed it can take 30 minutes (but possibly longer) for your cryptocurrency to reflect in your Abra wallet.
- Note: Once the payment is approved, no way to cancel
MoonPay may ask for additional information to complete their verification process. Abra cannot assist in this process, waive additional documents needed, nor process a payment done via MoonPay. For any additional questions regarding MoonPay verification process please reach out at https://support.moonpay.io/hc/en-gb/requests/new
If you'd like to check on the status of your purchase (once confirmed), please reach out to firstname.lastname@example.org