Due to United Kingdom (“UK”) regulations relating to digital assets, Abra will be suspending all retail services to users with accounts based in the UK beginning Thursday, November, 30, 2023.
What does this mean to you?
All UK users who hold funds in their Abra app must withdraw their funds to an external wallet/account before Thursday, November, 30th, 2023.
You may need to deposit additional funds or exchange funds in order to withdraw.Please follow the below instructions to withdraw your assets to an external wallet/account:
How to Withdraw from the app
To withdraw (COIN) from your Abra wallet to another external wallet/exchange, please go to the main screen (now your portfolio view).
To withdraw ___ENTER COIN____ from your Abra wallet,
Open your Abra app, to your trading account.
Tap: 'Send to crypto wallet'
Tap: ____COIN _____
Enter the ____COIN _____ address you would like to withdraw funds to
Enter the amount you would like to withdraw
Funds held in a Boost or Earn account (“Boost/Earn”) will need to be withdrawn to your Trade account first before they can be withdrawn from the Abra app. A transfer from Boost/Earn to Trade can take up to 7 business days to complete, here are the steps below:
Transfer from Boost/Earn to Trade
To transfer funds from your Abra Boost/Earn account to your trading account, here's how:
Tap: on your Boost/Earn account
Tap: on the 'withdraw' icon.
Tap: on the funds you want to move back to your trading account.
Enter the amount you wish to transfer
For any questions please contact support.