To increase limits on US banking transactions, we require users to submit a photo of their valid, government-issued ID. A driver's license, state ID or a passport are all accepted. However, a driver's license is preferable.
Known issue for iOS devices: the picture may be shifted to the side after taking the photo. To resolve this, please drag the photo to the center and zoom in/out to make the photo fit into the screen (no corners cut off).
If your ID is being declined, please attempt to resubmit following these guidelines:
A. Placed on a black background
B. In landscape mode
C. Occupies most of the picture area
D. All four corners and sides are visible
E. No glare (from flash or light source)
F. Not blurry or out-of-focus
G. Preferably driver’s license
H. For passports: Please do not include the signature page
Examples shown below. Please contact [email protected] if you have submitted your ID multiple times without success.